Emida monitors and anticipates technical concerns in advance
Imagine what you could accomplish if time and resources spent on fixing technical issues related to your prepaid business were available to be used in other areas. Emida takes care of monitoring your entire electronic recharge network so you don’t have to. Monitoring services have a daily impact in the cost of the Operations Support System (OSS) of operators, and Emida understands and supports their effort through Premium Monitoring Services. We anticipate and fix potential concerns in advance by monitoring the hardware and software of client’s systems with a state-of-the-art Network Operations Center (NOC).
Our World Class Customer Support team is constantly checking the activity on the prepaid distribution channel of each customer. By monitoring their transactions, credit available, predefined alarms, and much more they can better anticipate potential issues.
Intelligent monitoring benefits for operators:
- Cost savings in operations support systems (OSS) and business support systems
- Information in real time
- Our state-of-the-art recharge technology monitors hardware and software
- Team of world-class-customer-support professionals 24x7x365