Mobile Operators & MVNOs

Operators rely on Emida for exceptional mobile recharge experiences at the POS, gaining visibility and control over their distribution channels and more.

Emida empowers operators with an end-to-end system which integrates to their billing system for any product – prepaid wireless, postpaid wireless, long distance, cable, etc – and allows their retailers to process new customer activations as well as payments for existing customers at the POS. The system enables payments on a variety of POS terminals, including web-based portals, smartphones, feature phones, kiosks, cash registers, and Verifone terminals. Finally, the system provides operators with full control and visibility over every level of the distribution channel including the setup & management of distributors and retailers, configuration of commissions & taxes, management of deposits, promotions, and much more.

Operator benefits include:

  • Real-time visibility of the distribution channel, including 65+ reports on sales, productivity, liability, and more.
  • New customer acquisition capabilities at the POS.
  • Customizable and flexible real-time promotions via the Promo Engine.
  • Inventory management for phones, SIMs, devices, airtime credits/balance and marketing materials. Assign and monitor inventory at all levels of the distribution channel.
  • Fully Managed Services: design, development, & deployment of the solution as well as NOC monitoring of the platform, 24 hours/day x 365 days per year.
  • Elimination of scratch cards, PINs, IVR costs and unbillable recharge traffic.
  • Access to Emida’s global network of distribution partners representing thousands of points of distribution.
  • Operational support. Operators rely on Emida’s world class customer service team as well as our marketing experts for support with a wide range of projects such as sales support, premium care, graphic design, social media management, and more.