PTC 2018 Honolulu, HI, USA
Emida’s Martyn Fricker, GM/VP of International attended PTC 2018 in search of new opportunities and to reconnect with familiar faces. The Pacific Telecommunications Council is recognized as the global non-profit membership organization promoting the advancement of information and communication technologies (ICT) in the Pacific Rim, the most dynamic geography of the world, spanning over 45 nations. The annual conference focuses on innovation and the future of the telecommunications industry.
IoT Tech Expo 2017
IoT Tech Expo 2017
November 29-30th, 2017
Silicon Valley, CA, USA
Event Website
IoT Tech Expo 2017, Silicon Valley, CA, USA
Our VP of Business Development, Imara Galaz, attended the IoT Tech Expo North America 2017 at the Santa Clara Convention Center in Silicon Valley. This expo is one of the world’s largest IoT events hosting over more than 300 exhibitors and speakers, and thousands of attendees including IT decision makers, developers & makers, OEM’s, government and council officials, automotive exec’s, operators, technology providers, investors, venture capitalists and many more. Emida looked to meet new possible partners and explore opportunities in new industries.
Africacom 2017
Africacom 2017
November 7-9, 2017
Cape Town, South Africa
Event Website
Africacom 2017 Cape Town, South Africa
Our EVP of Global Business Development, Brian Piltz, attended Africacom 2017 in Cape Town, South Africa. Africacom is the one of the largest telecoms, media and technology events. The convention lasts 3 days starting on November 7-9. Africacom is an incredible opportunity for networking and learning the latest trends in telecoms for the African market.
CUSTOMER EXPERIENCE MANAGEMENT IN TELECOMS 2017 ATLANTA, GEORGIA, USA
Martyn Fricker, our VP and GM of International, attended Customer Experience Management in Telecoms North America in Atlanta, GA on October 24th-26th, 2017. This conference focuses mainly on Customer Experience in the American Telecoms industry. This is a great networking opportunity with several keynote speakers discussing case studies, CEM best practices, and providing interactive workshops.
Customer Experience Management in Telecoms 2017
Customer Experience Management in Telecoms 2017
October 24-26, 2017
Atlanta, GA, USA
Event Website
Mobile World Congress 2017
Mobile World Congress 2017
September 12-14, 2017
San Francisco, CA, USA
Event Website
The Prepaid Press Expo 2017
The Prepaid Press Expo 2017
August 22-23, 2017
Las Vegas, NV, USA
Event Website
CANTO Conference & Tradeshow 2017, Punta Cana, D.R.
Emida International’s General Manager, Martyn Fricker was invited to present at the 4th Annual CANTO Sales, Marketing and Customer Care Forum on Wednesday, July 19, 2017 at 1:40pm.
In today’s highly competitive marketplace, Customer Experience Management (CEM) is critical to a carrier’s success. Martyn’s presentation, ‘The 7 Highly Effective Ways of Using Prepaid Recharge to Improve Net Promoter Score’, provided valuable, actionable insights to telecom industry executives.
Martyn covered a number of important topics including:
- How operators serving prepaid customers can use electronic recharge to improve their CEM/Net Promoter Score
- How simple techniques can enhance convenience and affordability, allowing carriers to significantly exceed customer recharge expectations
- How these techniques are being successfully deployed in certain CANTO geographies
- Emida looks forward to meeting with customers and other friends at CANTO 2017