Customer Experience Management in Telecoms 2017 Atlanta, Georgia, USA

We are happy to share that Martyn Fricker, our VP and GM of International, will be attending this year’s Customer Experience Management in Telecoms North America in Atlanta, GA on October 24th-26th. This conference focuses mainly on Customer Experience in the American Telecoms industry. This event promises to be a great networking opportunity with several keynote speakers discussing case studies, CEM... Read More

CANTO Conference & Tradeshow 2017, Punta Cana, D.R.

Emida International’s General Manager, Martyn Fricker has been invited to present at the 4th Annual CANTO Sales, Marketing and Customer Care Forum on Wednesday, July 19, 2017 at 1:40pm. In today’s highly competitive marketplace, Customer Experience Management (CEM) is critical to a carrier’s success. Martyn’s presentation, ‘The 7 Highly Effective Ways of Using Prepaid Recharge to Improve Net Promoter Score’,... Read More