IoT for mobile operators, a NEW revenue generator
The Internet of Things (IoT) is an enormous phenomenon expected to continue growing. The network of internet connected electronic devices that are in operation around the world today is massive. Many telecom operators are prioritizing improvements to include IoT services to meet current mass market demands to serve their subscribers and business customers. Statistics show that:
CSP (Communication Service Providers) and Telecom Operators around the world are now implementing these technologies to their services. By the end of 2019, the global internet of things (IoT) market is expected to grow to 212 billion U.S. dollars in size, and by 2020 there will be over 20 Billion connected devices.
IoT, and opportunity for carriers
Companies’ investment in IoT over the 8 year period ending 2025 is anticipated to be approximately USD 15 Trillion. IoT presents an important opportunity for carriers to develop new revenue streams outside of the increasingly competitive consumer channel. If you are a carrier looking to integrate IoT services for your business customers, make sure your technology provider offers an excellent set of solutions that can significantly enhance revenue by creating more demand for your sims and more consumption of the mobile data services you offer.
Emida is now able to offer carriers an IoT platform that allows monetizing a mobile network by offering controlled data services to small, medium, and large businesses; government; and educational institutions.
Our platform allows you to:
- Efficiently manage the amount of data on any device of your network
- Obtain reports in real-time across data management in all devices
- Have a turnkey solution as no integration between the IoT Platform and your BSS/OSS is necessary.
Interested in learning more? Let us know!
Emida is a technology service provider for Mobile Operators and Distributors worldwide. We are experts with 20+ years of experience in the industry. We offer our own Electronic Recharge and Distribution Channel Management System for mobile operators and distributors of airtime.
To learn more about how Emida’s Electronic Recharge and Distribution Channel Management System can help to improve your mobile business, please contact us at email@example.com
We offer free live demonstrations with real-time reporting and detailed information useful to any mobile Operator!
Are you losing revenue due to fraud and theft in your mobile business?
How many times have your mobile customers called you about theft of scratch cards or damage to PIN numbers? One of the most important things for mobile business nowadays is protecting your mobile subscribers, clerks and distributors from fraud and theft. If scratch cards are still part of your mobile portfolio, evidence shows they will definitely increase risk. Not only will this affect customer loyalty, but it will also put your revenue in jeopardy. Please consider what follows to illustrate the risks you and your customers face.
1. Cards get lost or stolen
Mobile scratch cards can easily be lost or stolen leading to revenue loss for you or your distributors. Such loss or theft can occur when the cards are being shipped or distributed; or during daily operations at their merchant locations. In extreme cases, thieves steal cards, obtain their PINs and then replace the film on the scratch card. When the card is activated, the thief quickly drains the card. As a consequence, you will see your revenue affected directly.
2. Pin on the card becomes compromised
When customers scratch a card, the pin gets exposed, at this time if the card falls into the hands of another person, then that person can use it for themselves. In addition, there are companies set up to steal or duplicate cards. Once again, these scenarios directly impact your services and revenue.
Digitizing your mobile products instead of using scratch cards by implementing a state-of-the-art electronic recharge system allows you to eliminate the risks to your revenue referenced above. If you want to eliminate fraud and theft in your mobile business, it’s important that you have the right technology partner with experience in resolving these issues. If you find yourself in such a situation make sure to contact us today to discuss the opportunities that are available for your mobile business.
Three Ways Electronic Recharge Improves Customer Experience
With competition ever intensifying in the telecom industry, operators continually seek new ways to keep their mobile subscribers happy and satisfied. Many operators serve large prepaid markets and prepaid subscribers regularly top-up their accounts as part of their everyday life. This article seeks to outline how operators can use the top-up process to help deliver outstanding customer experience to this important market.
Web-based research suggests great electronic recharge technology enables better customer and merchant experiences and so contributes to improved satisfaction, retention, and loyalty. Read below for three ways in which you, a telecom operator, can use electronic recharge to improve customer experience.
- Electronic recharge significantly reduces the top-up time for customers. Allowing your customers to top-up their mobile phone without having to enter long PIN numbers or scratching a prepaid card is a sure way to make them happier. Put another way, how can one expect valued customers to be satisfied when they are required to enter 12 or more digits to reload accounts?
- Electronic recharge has options to protect customer privacy. Standard electronic top-up requires public use of the customer’s phone number. But some customers feel uncomfortable giving personal information in this way. No problem – leading technology providers offer options that avoid this concern such as scannable QR codes or tokens. And these options allow shorter top-up times too.
- Electronic recharge includes innovative recharge options to delight your customers. Let’s say one of your customers wishes to surprise a loved one with a birthday gift. But the birthday is tomorrow and the store is already closed. Imagine how happy your customer would be if she could send a top-up gift accompanied by a unique message? Some technology providers offer services like these and they offer a great way to make your customers happy.
So what is your next step? Contact your recharge technology partner to check they have what it takes to help you improve your customer’s experience – and, thus contribute to your targets for loyalty, retention, and satisfaction.
And if you’d like to discuss other mobile products that focus on improving customer experience, do contact us at firstname.lastname@example.org. We’d be delighted to help you!
Copyright © 2018. Proprietary of Emida.
PTC 2018 Honolulu, HI, Estados Unidos
Martyn Fricker, GM/VP del negocio internacional de Emida atendió este año la conferencia de PTC 2018 en búsqueda de nuevas oportunidades y para reconectar con caras conocidas. El Pacific Telecommunications Council está reconocido como una organización sin ánimo de lucro que promueve el avance tecnológico de información y comunicación en la costa del Pacifico, la geografía mas dinámica del mundo, cubriendo más de 45 naciones. La conferencia anual se enfoca en innovación y el futuro de la industria de las telecomunicaciones.
PTC 2018 Honolulu, HI, USA
Emida’s Martyn Fricker, GM/VP of International attended PTC 2018 in search of new opportunities and to reconnect with familiar faces. The Pacific Telecommunications Council is recognized as the global non-profit membership organization promoting the advancement of information and communication technologies (ICT) in the Pacific Rim, the most dynamic geography of the world, spanning over 45 nations. The annual conference focuses on innovation and the future of the telecommunications industry.
IoT Tech Expo 2017
IoT Tech Expo 2017
November 29-30th, 2017
Silicon Valley, CA, USA
IoT Tech Expo 2017, Silicon Valley, CA, Estados Unidos
Este año, nuestra Vicepresidente de Desarrollo de Negocios, Imara Galaz, asistirá a IoT Tech Expo North América 2017 en el Centro de Convenciones de Santa Clara en Silicon Valley. Ésta exposición es uno de los eventos de IoT más grandes del mundo que recibe a más de 300 expositores y oradores, y miles de asistentes, incluidos ejecutivos de IT, desarrolladores y realizadores, fabricantes, funcionarios del gobierno y del consejo, ejecutivos del sector automotriz, operadores, proveedores de tecnología, inversores capitalistas y muchos más. Emida está buscando conocer nuevos socios posibles y explorar oportunidades en nuevas industrias.
IoT Tech Expo 2017, Silicon Valley, CA, USA
Our VP of Business Development, Imara Galaz, attended the IoT Tech Expo North America 2017 at the Santa Clara Convention Center in Silicon Valley. This expo is one of the world’s largest IoT events hosting over more than 300 exhibitors and speakers, and thousands of attendees including IT decision makers, developers & makers, OEM’s, government and council officials, automotive exec’s, operators, technology providers, investors, venture capitalists and many more. Emida looked to meet new possible partners and explore opportunities in new industries.
November 7-9, 2017
Cape Town, South Africa
Africacom 2017 Cape Town, Sudáfrica
Este año, nuestro Vicepresidente Ejecutivo de Desarrollo Global de Negocios, Brian Piltz, asistirá a Africacom en Cape Town, Sudáfrica. Africacom es uno de los eventos mas grandes de telecomunicaciones, medios y tecnología. La convención dura 3 días comenzando el 7 hasta el 9 de Noviembre. Africacom es una oportunidad increíble para establecer contactos y conocer las últimas tendencias en telecomunicaciones para el mercado africano.