Dennis Andrews, CEO
Ron Kraft, VP/GM, North America
Martyn Fricker, VP/GM, International Sales and Marketing
Esther Guttman, VP/GM, EmidaMex, Mexico
Mark Beckner, CTO
Shane Belovsky, VP, Operations
Julie Henderson, Financial Controller
Patrick Neill, VP, International Business Development
Traci Benincosa, Director, North America Operations
Dennis Andrews, CEO
Dennis brings more than 30 years of experience in the technology industry to Emida, including serving as former Chairman and co-founder of eCatalystOne, also a provider of global online payment services. Dennis started his career at IBM where he spent 21 years during the initial explosion of the IBM PC business. He has been the president and/or CEO of advanced software companies since 1991, including seven-plus years in Silicon Valley. Dennis most recently served as CEO of Axcelerant, Inc., which was successfully sold to GRIC Communications in 2003. He graduated with honors from Penn State University with a BS in Theoretical Mathematics. Dennis went on to pursue graduate studies, also in theoretical mathematics, at Syracuse University and the University of North Carolina.
Ron Kraft, VP/GM, North America
Ron brings over 20 years of Sales and Account Management experience in technology and consumer goods industries to Emida. Previously, he served as Senior Account Manager and Vice President of U.S. Sales at Emida. Prior to joining Emida, Ron served as Director of Account Management at GoRemote where he managed relationships with Fortune 1000 companies, primarily focusing on IT deployments to pharmaceutical organizations such as Johnson and Johnson, Novartis and Bristol-Myers Squib. Ron graduated from the University of Redlands with a BA in Communications.
Martyn Fricker, VP/GM, International Sales and Marketing
As Emida’s VP/General Manager, Extended Caribbean, Martyn brings over 20 years of international experience in customer management, cable television, mobile and general communications services. Joining Emida in 2005, Martyn most recently served as Emida’s Director of Marketing and Business Development, and formerly as Regional Business Development Manager of the Extended Caribbean region. Prior to joining Emida, Martyn enjoyed a six-year tenure at Cable & Wireless as Manager, Partner Sales, Cayman Islands, and Head of Sales Channel Development, West Indies. Earlier in his career, he worked in several business, marketing, sales and service development roles in the UK and Asia at Binariang Bhd, Telewest plc, Octagon Telecom Services and Mercury Communications Limited. Martyn has a B.Sc. in Mathematics from the University of Manchester, UK, and an M.Sc. in Operational Research from the University of Southampton, UK. Following the completion of his M.Sc., Martyn completed a fellowship in Sales and Marketing Management in the UK.
Esther Guttman, VP/GM, EmidaMex, Mexico
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Mark Beckner, CTO
A veteran of technology development and deployment for mission critical systems and services, Mark leads Emida’s efforts to ensure that its technology platform meets the ever-increasing service demands of its growing customer base. He has managed large-scale research and development programs at Bell Laboratories, Bellcore, Ameritech, and US West and was a key contributor to development and standardization of telecommunication network systems and services. At Subscriber Computing, Inc., he was a key technical contributor to the development and deployment of the first WIN-based prepaid calling platform, which has been widely deployed by numerous international wireless carriers. Prior to joining Emida, Mark was Chief Architect at Objectwave, a Chicago-based software consultancy.
Shane Belovsky, VP, Operations
A customer service professional with extensive experience in the IT and prepaid cellular industries, Shane brings proven leadership and a customer-focused management style to Emida. Since starting with Emida, Shane has completely redesigned the company’s Customer Support department by implementing 24×7 worldwide support, an automated call answering and tracking system, and an online ticketing system so that customers may track the flow and lifecycle of open issues. In addition, Shane launched a bi-annual customer satisfaction survey that compares year-over-year results. Prior to Emida, Shane worked as Vice President of Customer Relations for Foldera. As a founding member of Foldera, Shane built a customer service department from the ground up that was servicing over 100,000 customers by the time he left the company in 2007. Shane graduated with honors from the University of California, Irvine, with a BS in Cognitive Science.
Julie Henderson, Financial Controller
Julie brings more than 15 years of finance and accounting experience to Emida. Prior to joining Emida, Julie operated her own consulting business where she provided professional finance andaccounting services to various private companies, primarily in Orange County, CA. Prior to that, Julie served as Controller for Zetera Corporation, a privately-held network storage company. Julie also served as the Assistant Controller for Brio Software, Inc., a publicly traded business intelligence software company. Julie began her career in public accounting as an associate at Coopers & Lybrand, LLP in the Silicon Valley and, subsequently, as a manager in the Global Capital Markets group of PricewaterhouseCoopers, LLP in London, England. Julie has a B.S. in Business Administration from California Polytechnic State University, San Luis Obispo and is a licensed CPA in the State of California.
Patrick Neill, VP, International Business Development
Patrick joins Emida with 10 years of experience in the Telecommunication industry specializing in payment and processing platform deployments across multiple countries. In his previous role as Group Electronic Distribution Manager at Oceanic Communications Limited in the South Pacific, he successfully rolled out the first Pacific Prepaid Solution platform over seven international markets. Patrick previously worked at Telecom New Zealand for five years in a variety of management roles including Prepaid Product Development, Channel Management and Prepaid Electronic Distribution. Prior to this, he worked for ExxonMobil and Enterprise Ltd. in the UK across a variety of FMCG management positions. Patrick has BA in Business Management.
Traci Benincosa, Director, North America Operations
Traci contributes over 10 years of experience in the technology industry to Emida. She has been at Emida since 2005 and was the former Director of US Sales Operations. In this role, she successfully negotiated contracts and managed vendor relationships, while establishing new policies, processes, and procedures that have added value to Emida’s business model. Prior to joining Emida, Traci managed relationships with Fortune 1000 companies as Project Manager at GoRemote, and assisted in large-scale enterprise account broadband roll-outs. Her contributions now include the implementation of new initiatives for product development. She is also responsible for marketing communication via social media networks, webinars, training guides, promotions, and press releases. Traci graduated from Long Beach State University with a BA in Comparative Politics.
